Cobalt Site Solutions ("Cobalt," "we," "us") rents portable restrooms, restroom trailers, handwashing stations, tanks, and temporary fencing in the Phoenix, Arizona area. This Privacy Policy explains what information we collect through cobaltsitesolutions.com, our quote request form, phone calls, emails, and text messages, and how we use it.
Information we collect
- Information you give us: your name, company, email address, phone number, project address or city, rental dates, and project details you enter in our quote request form or share with us by phone, email, or text.
- Text message consent: whether you agreed to receive text messages from us, and when.
- Basic technical information: like most websites, our hosting provider may log standard information such as your IP address, browser type, and the pages you visit, for security and to keep the site running.
How we use your information
- To prepare and send quotes, and to follow up on your request.
- To schedule deliveries, servicing, pickups, and emergency service.
- To send service updates, invoices, and other messages related to your rental.
- To respond to your questions and provide customer support.
- To operate, secure, and improve our website and services, and to meet legal obligations.
Text messages (SMS)
If you check the text message consent box on our quote form, or otherwise agree to receive texts from us, Cobalt Site Solutions may send you text messages about your quote request, scheduling, deliveries, service visits, and customer support. If you separately check the promotional text box, we may also send occasional promotional messages, such as special offers and equipment availability. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or reply HELP for help. Consent to receive text messages is not a condition of any purchase.
We do not share or sell your mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver our messages (such as our messaging platform and phone carriers).
How we share information
We do not sell your personal information. We share it only:
- With service providers that help us run our business, such as our website host, customer relationship and messaging software, email, and payment processors. They may use your information only to provide services to us.
- When required by law, or to protect the rights, property, or safety of Cobalt Site Solutions, our customers, or others.
- In connection with a sale, merger, or reorganization of our business, subject to this policy.
Cookies
Our website does not use advertising cookies. Our hosting provider and any chat or form tools on the site may use cookies or similar technology that is needed for the site to work properly.
How long we keep information
We keep your information for as long as needed to provide quotes and services, keep business and tax records, and resolve disputes, and then delete or de-identify it.
Security
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices
- Reply STOP to any text message to opt out of texts.
- Ask us to see, correct, or delete the personal information we hold about you by emailing us at the address below.
Children
Our services are for businesses and adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.
Contact us
Cobalt Site Solutions
3557 E Silo Dr
Gilbert, AZ 85296
Phone: (602) 731-5273
Email: info@cobaltsitesolutions.com
Website: cobaltsitesolutions.com
